Our Delivery Lead Times Services, Easter Trading Delivery Cut Off

CENTENARY LANDSCAPING SUPPLIES

Delivery Services

If you order your soil, bark, mulch and pebbles today and there is a good chance you’ll get it today, at the agreed time and on time!

That’s our delivery service promise to you! However, if you have a project where you’ll be paying “tradies”, a ‘bobcat’ operator or your adult kids, then please order a day or two in advance so we can be sure to be there with your landscape supplies on time, when you need them, and ensure our delivery service promise. This way you don’t waste money on downtime or arguments with the kids! Our dispatch team and drivers are legendary at delivering on that promise! On those rare occasions when we are running late or even early, we will give you a call so you are kept informed. Here at Centenary Landscaping Supplies, we pride ourselves on getting that right!

We all know the best-laid plans can sometimes come unstuck, so if you need a load and you have left it to the last minute, give us a call! The sales and dispatch team will do their utmost to accommodate your delivery needs!

Delivery Lead Times

Our delivery turn-around for bulk materials can be same day on-site with roughly a 5 to 6-hour time delay. This can change dramatically depending on the day of the week, the season and the weather so we recommend allowing as much time as possible between placing your order until when you need it on-site, 48-hours is best and this will allow for most if not all products to be available and ready for delivery.

Blocks and pavers are stocked at yard level but are often fulfilled for delivery requirements directly from the manufacturers warehouse. This can usually occur within 48-hours, but some boutique paving manufacturers may require 7-10 days to prepare your goods and occasionally are manufactured to order. This is a great concept for you, the consumer as you are guaranteed a high-quality product manufactured specifically for your requirements.

For general delivery, lead-times refer to the table below, or for more specific time-frames and delivery cost estimates please refer the table located in the “How much will my delivery cost?” section further down the page.

During checkout, our team will keep you informed of all expected delivery time-frames so you can make the most efficient purchasing and delivery decisions.

Please refer to the following table for more general lead times and delivery availability:

Product Type	Expected Lead Time
Bulk Materials (including soil, mulch & bark, gravel & rock etc.)	5-6 Business Hours. If you place your order at 8:00AM you can expect to take your delivery by around 2:00PM on the same day if required. Please note, some flexibility is required.
Pavers – Brands including Adbri Masonry, Boral Wetcast, Austral.	24-48 Hours. If you place your order before 12:00PM you can usually expect to take delivery the next business day. Orders placed after 12:00PM will take place the following. We can not guarantee delivery times for this type of delivery. Your request for a specific time will be noted and taken into consideration when truck scheduling occurs. Due to the nature of ‘milk-run’ type deliveries the best we can offer is a delivery window on the day of delivery.
Pavers – Boutique manufacturers such as Edenstone	24-48 Hours up to 10 business days. For more mainstream lines and colours such as Charcoal or Cream 400x400mm pavers, stock is usually kept on hand and can usually be delivered within 24 Hours. All other products may be made to order and take up to 10 business days. Please confirm at the time of ordering. Your request for a specific time will be noted and taken into consideration when truck scheduling occurs. Due to the nature of ‘milk-run’ type deliveries the best we can offer is a delivery window on the day of delivery.
Retaining Wall Blocks – Adbri Masonry	24-48 Hours. If you place your order before 12:00PM you can usually expect to take delivery the next business day. Orders placed after 12:00PM will take place the following. Your request for a specific time will be noted and taken into consideration when truck scheduling occurs. Due to the nature of ‘milk-run’ type deliveries the best we can offer is a delivery window on the day of delivery.
Retaining Wall Blocks – Austral/GB Masonry	48 Hours. If you place your order before 12:00PM you can usually expect to take delivery in 2 business days. Your request for a specific time will be noted and taken into consideration when truck scheduling occurs. Due to the nature of ‘milk-run’ type deliveries the best we can offer is a delivery window on the day of delivery.
Timber Products	All stocked timber products can be delivered on Centenary Tip trucks in 5-6 Business Hours. If you place your order at 8:00AM you can expect to take your delivery by around 2:00PM on the same day if required. Please note, some flexibility is required. Your request for a specific time will be noted and taken into consideration when truck scheduling occurs. Due to the nature of ‘milk-run’ type deliveries the best we can offer is a delivery window on the day of delivery.
Oversized Pots and Garden Features	24-48 Hours. If you place your order before 12:00PM you can usually expect to take delivery the next business day. Orders placed after 12:00PM will take place the following. Your request for a specific time will be noted and taken into consideration when truck scheduling occurs. Due to the nature of ‘milk-run’ type deliveries the best we can offer is a delivery window on the day of delivery.
Turf	24-48 Hours. If you place your order before 12:00PM you can usually expect to take delivery the next business day. Orders placed after 12:00PM will take place the following. Your request for a specific time will be noted and taken into consideration when truck scheduling occurs. Due to the nature of ‘milk-run’ type deliveries the best we can offer is a delivery window on the day of delivery. You will generally receive a SMS message from the farm the afternoon prior to confirm your delivery time frame.

*Please note: Crane truck and forklift truck delivery services only operate Monday-Friday with the exception of Turf which has extended delivery times through Saturday. Bulk materials including Soil, Mulch, Sand and Gravel occurring on Centenary Tipper run 7-days a week.

I have a complicated order and I want to discuss all my options!

If you have an order consisting of multiple different types of items, need to multiple delivery dates, specific truck requirements and so on we recommend you give us a call or drop into our yard at Darra to place your order. Sometimes it’s just better to sit down with a staff member and talk out the logistics of your deliveries. Our Sales Team are the best in the industry and are always available to take your call or sit down in the store and help you work out quantities, design and specification details as well as help with the logistics of delivering all your goods. The internet is a great tool, but nothing compares to the face to face contact when making big landscaping decisions. Give us a call or drop by you’ll be delighted!

I needed it delivered yesterday!

If you urgently require products onsite for a job, we would always recommend giving us a call on 3373 4999 to book in your load. Talking directly to the sales and dispatch teams will allow you to fully portray the urgency of your load and we may be able to “squeeze you in” at short notice.

How will my order be delivered?

As a rule we will always endeavour to deliver your goods by the most cost efficient means for both you and in turn us. What this means is that if you order multiple bulk materials and a few other bits and bobs, we will do our best to load everything onto the one truck to save in delivery costs. Bulk materials, hardware, most timber products and small quantities of pavers, blocks and pots will more often then not be delivered on one of our trusty tippers accompanied by a friendly Centenary Landscaping Driver ready to get the goods in the right spot for you. Larger orders of Blocks and Pavers will be delivered by a subcontracted Crane Truck direct from the factory. Occasionally, larger in store items such as large feature pots or packs of sleepers will also be delivered via Crane Truck.

How much will my delivery cost?

Our bulk deliveries are charged on a per truck basis with different prices set for each suburb in Metro Brisbane. Paver, Block and other Crane Truck Deliveries can be charged in a variety of ways depending on the supplier. Some may charge by the metre, others by the pallet and some by the weight making the delivery fee process a complicated little beast! We will do our best to make sure you are not paying unnecessary delivery charges and whether shopping in-store or online you will generally be presented with a total delivery fee for all products delivered to your home.

When shopping online, bulk materials delivered via our Centenary Landscaping tip trucks may be quoted different to an in-store quotation. Online orders attract slightly lower bulk delivery charges due to a more streamlined business model.

Please refer to the information presented below indicating the delivery price for the various types of Blocks, Pavers and specialty product manufacturers and how your delivery charge is calculated:

Please note: The below information is to be used as a general guide only. Delivery prices are subject to change and can be influenced by product availability.

Supplier	Method of Fee	Rates to Metro Brisbane
Bulk Materials	CLS Tip truck	Each suburbs delivery cost is determined based on time to load, deliver and return.
Adbri*	Mounted forklift or crane truck. Price determined by total Adbri product weight	Over 3 Tonne is a free delivery on Adbri products
Austral GB*	Mounted forklift or crane truck. Price determined by total Austral product weight	Minumum $138.50 charge applies for under 3 Tonne to Metro Brisbane, $50.00 per Tonne there after.
Boral Wetcast*	Mounted forklift or crane truck. Price determined by pallet spaces.	$99.00 for the first pallet and $22.00 for every pallet there after.
Claypave*	Mounted forklift or crane truck. Price determined by product quantity.	$1.90 per square metre with a $90.00 minimum charge
Edenstone	Mounted forklift or crane truck. Price determined by product quantity.	$2.50 per square metre with a $100.00 minimum charge.
Pots & Planters	Mounted forklift or crane truck. Price determined by pallet spaces.	$90.00 minimum charge with a maximum of $150.00.
General Crane Truck Deliveries	Mounted forklift or crane truck. Price determined by pallet spaces.	$120.00 minimum charge for the first 2 pallets and $35.00 for every pallet there after.
Turf	Mounted forklift or crane truck. Flat rate delivery fee regardless of quantity.	$99.00 charge to greater Brisbane.

*Delivery prices apply only to first quality product delivered direct from the factory or manufacturer. Second’s and special run products delivered ex. the CLS yard in Darra will attract the standard “General Crane Truck” delivery fee. This includes but is not limited to the Centenary Link Wall Block, Second’s Claypave products and Centenary Outlet products.

Can I pick it up and avoid delivery?

In short, yes! Many of our bulk materials are available for collection from our yard in Darra 7 days a week. During the checkout process you will be able to nominate “Pick Up” as your desired delivery method and then you just need to print out your confirmation and present it at Centenary landscaping. Sometimes you will notice that there is a charge for collection. This is generally due to the fact that we may not keep that product on hand, and there is a delivery fee to bring it to both our yard or yours. So in those cases it is often best to have your order delivered direct to you and save the hassle.

What happens next?

After you’ve placed your order online the Sales Team begin processing it and picking all the required products and booking all the trucks. You will receive an instant notification of your payment and if required a team member will be in contact with you to confirm a few of the details. During checkout you will be prompted to nominate a preferred delivery time and date. While we endeavour to meet those requirement as best we can, sometimes it is logistically not always possible. In those cases you will contacted and given options to ensure the end result is favourable for yourself. Remember, if you urgently require product delivered we recommend calling us on 3373 4999 to book your load.